Privacy Policy
Overall
This Privacy Policy applies to the site https://www.Interactivechallenge.com, which is owned and operated by The Interactive Team Ltd(08743412) & Interactive Results LTD(sc487971) hereafter named “Interactive”), which are registered as Data Controllers with the Information Commissioner’s Office with registration numberd - ZA085100(interactive Team) & ZA085098(Interactive Results)
Interactive takes your privacy seriously, is committed to protecting your data and takes every reasonable precaution to safeguard the personal data you supply to it when you become a subscriber to Interactivechallenge by registering and answering questions on one of our in-person surveys conducted between our field agents and respondents (“Interactivechallenge surveys”).
Interactive recognises that your privacy and the protection of your personal data is important to you. This Privacy Policy describes how Interactive uses and helps to protect your personal data.
Information and the data we collect
In the course of conducting our Interactivechallenge surveys, we collect demographic information about you (such as name, age and address) and lifestyle information about your interests and purchasing habits. We collect data about you, including answers to specific questions asked by sponsors (as hereinunder defined) of our Interactivechallenge surveys. This information, together with the contact details you provide, is used to assist Interactive and named third parties, including ScottishPower, to send you communications about their products and services.
“Personal data” means the information you provide when you register for and participate in an Interactivechallenge survey.
The types of personal data that we may collect from you are:
How we use and share your data
When you register for an Interactivechallenge survey you consent to receive marketing communications by telephone, email, SMS, post and via social media from companies about which you answer specific questions (“sponsors”), including ScottishPower, and from Interactivechallenge and other companies (“partners”) also named in the registration page of the Interactivechallenge survey. When you register, you also agree to the terms and conditions and to this Privacy Policy that govern how your personal data will be processed.
Every respondent taking part in an Interactive Challenge facetoface survey has the option to opt in to the following statement before completing their Interactivechallenge registration:
By ticking above you are consenting to receive direct marketing contact from our partners, who are listed in our privacy policy. To view our privacy policy please visit https://www.60secchallenge.com. To opt out of marketing contact at any point please email STOP to optout@60secchallenge.com
We will only use or share your personal data in accordance with this Privacy Policy, and as stated within the registration opt-in section of our Interactivechallenge surveys, and only where we have obtained your prior active consent. Consent is obtained using clear and specific statements that are prominently displayed as part of the registration process. All of our sponsors and partners are named in our Interactivechallenge surveys, and explicit consent is obtained for you to receive marketing communications from them.
If you are registered with the Telephone Preference Service (“TPS”) and have specifically consented to receiving a call from a sponsor (such as ScottishPower) when participating in an Interactivechallenge survey, your consent to such a call will override the TPS. This override does not apply to other partners named in the Interactivechallenge surveys from whom you have not specifically requested a call.
The data that you provide to us is held by Interactive Ltd, and by our sponsors and partners, as Data Controllers and Data Processors.
To opt out of marketing communications from us and/or our partners, please email STOP to optout@interactivechallenge.com
We will not use or share your personal data in a manner that differs from what is described within this Privacy Policy or provide your personal data to any third party without your prior consent, unless required to do so by law. We will only process personal data where it is adequate, relevant and limited to what is necessary in relation to the purposes stated above, in accordance with Article 5 (1) (c) of the GDPR (as hereinunder defined).
Our sponsors and partner sectors
The sponsors and partner companies with whom we may share your personal data are in the following sectors - Telecoms, Utilities, Insurance, Charities, Shopping, Retail, Gambling, Healthcare, Warranties, Broadband.
OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
Consent and legitimate Interest.
Data must be processed by us using one of the legal valid bases defined by the regulation, summarised in the table below.
|
Purpose |
For use by our self |
For use by third parties |
|
Marketing - by email |
Consent |
Consent - Unless you provided specific consent for named organisation |
|
Marketing - by SMS |
Consent |
Consent – But only when you provide specific consent for named organisation |
|
Marketing - by Telephone |
Consent - where your number registered with Telephone Preference Service (TPS). |
Consent – But only when you provide specific consent for named organisation. |
|
Marketing - by Post |
Legitimate Interest - where your number is not registered with Mailing Preference Service (MPS), we will ask you for specific consent. |
Legitimate Interest - where your number is not registered with Mailing Preference Service (MPS), we will ask you for specific consent. |
|
Tracing, ID verification and credit reference |
Legitimate Interest |
Legitimate Interest |
|
Profiling & analytics |
Legitimate Interest |
Legitimate Interest |
Consent
It means where you have given consent to a specific organization to contact you a communication channel or channels which you have agreed to for specific grounds which in the context of processing will be for Marketing purpose. When we ask for your consent for a specific organisation, we will do this by giving you the opportunity to answer a question on the phone.
You can withdraw your consent at any time now or in the future.
We will inform you what we will doing with the information and explain your rights to withdraw the consent and how you can do that. We will only use your personal information for the purpose that you have provided the consent for.
Legitimate Interests
As a direct marketing business, we process personal data for commercial benefit, we require an appropriate legal basis to do. Data may be processed in fulfilment of legitimate interest. This includes using your data for telephone, SMS and postal marketing of ourselves or others, but in either case communication will be in relation to products or services which we trust may be interesting to you based upon information which you have supplied to us.
For all types of processing, we apply various standards to carefully protect your privacy rights. However, as with all your data you can also object to us processing your data. In this way. Your rights are details below.
For all types of processing, we apply various measures to carefully protect your privacy rights. In considering the most appropriate legal basis, FBS conduct Legitimate Interest Assessments. These are detailed evaluation of each type of data processing activity to ensure that we have balanced the need of the processing against the rights of the individual to ensure minimal privacy impact.
Our sponsors and partners
The sponsors and partner companies with whom we may share your personal data are:
(https://www.scottishpower.co.uk/legal/privacy-policy)
Marketing to children
We do not knowingly collect personal data from individuals under the age of 18, either for registration or marketing purposes.
Aggregation and profiling
Your data, and that of other subscribers to Interactivechallenge, may be aggregated at postcode or other levels for the building of statistical and analytical tables. We do not link aggregate user data with personally identifiable information.
We share personally identifiable Information with the sponsors and partners named in our Interactivechallenge surveys.
The data that we provide to named third parties, including ScottishPower, may be added to information they already hold about you, such as whether you are or have ever been a customer of theirs before. Named third parties may also conduct profiling to send you targeted communications and to determine the right types of products, services and pricing to offer you. They may also use such data better to help them understand the characteristics of people who are likely to become their customers and to find others like them across a range of marketing channels. They may also use such data for the purposes of fraud prevention, debt tracing and anti-money laundering.
Companies outside the European Economic Area (EEA)
We may from time to time use third party suppliers to provide all or part of a service to you. We will only supply such elements of your personal data as are necessary to enable these third party suppliers to provide the relevant service to you.
You should be aware that such outside service providers might be based in countries outside the European Economic Area whose laws provide for a different standard of protection for your personal data than that provided under English law. In such circumstances, we have in place contractual arrangements which require your data to be processed at least to a standard compliant with data protection legislation and other requirements that apply in the UK, including the Data Protection Act (“DPA”) and EC Directive 94/46/EC (the “DP Directive”) (up to and including 24 May 2018) and Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 (General Data Protection Regulation) OK L 119/1, 4.5.2016 (“the “GDPR”) (on and from 25 May 2018); and any code of practice or guidance published by the Information Commissioner’s Office (“ICO”) from time to time.
Managing your personal data
The data you provide to us will be held as you have provided it.
You have the right to:
*We may reserve the right to retain personal data where a reasonable expectation exists in order to fulfil an obligation. This may include suppression, ie. to “block” future communications as the result of request by a data subject, by a regulatory authority or by law. In this event, the data subject will be informed accordingly of our reliance on this expectation(s).
If you would like to amend/delete details or contact us in relation to the above, please contact us either by email (leads@interactiveresults.co.uk) or by post at: The Data Protection Officer, The Interactive Ltd, 1st Floor, Erskine House, 1 North Avenue, Clydebank Business Park, G81 2DR.
Additional information on opting out
You can unsubscribe or opt out from communications from us, our sponsors and our partners as described elsewhere in this Privacy Policy. You may also wish to consider the following:
Postal opt-out: You can withdraw your consent for postal marketing from anyone by adding your details to the Mail Preference Service. Details at www.mpsonline.org.uk
Email & SMS opt-out: You can unsubscribe from receiving e-mail or SMS marketing communications from an individual third party by using the instructions in any email communication that a third party sends you (usually an ‘unsubscribe’ or ‘STOP’ link).
Telephone opt-out: You can add your phone number(s) to the Telephone Preference Service. Details at www.tpsonline.org.uk
Social Media: You can configure your advertising preferences on social media such as Facebook, Twitter, Instagram or Pinterest by accessing your settings or preference options on the relevant platform.
Cookies and IP addresses
Because we only interact with respondents through our in-person Interactivechallenge surveys, we do not collect your IP address(es) and do not use cookies in any interactions we have with you. If you visit websites run by our sponsors and partners, they may use cookies and may identify your IP address(es). Such use and identification by these companies is entirely outside the control and responsibility of Interactive Ltd and you should refer the privacy policies of the relevant sponsor or partner for information on how they use cookies and IP addresses.
Security and storage of your personal information
The Internet is not a 100% secure medium for communication and accordingly, we cannot guarantee the security of any information you send to us via the Internet. Interactive Ltd is not responsible for any loss or damage you or others may suffer as a result of the loss of confidentiality of such information.
We are committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access, use, or disclosure. For example, we store the personal data you provide on computer systems with limited access, which are located in controlled facilities.
Personal data collected by us may be stored and processed outside the United Kingdom. By using Interactivechallenge, you consent to any such transfer of information outside of the United Kingdom.
Privacy Policy
We occasionally update this Privacy Policy. We will obtain your consent for any updates to this Privacy Policy that materially impact the sharing or use of your personal data in ways not disclosed in this Privacy Policy or at the time of collection.
This Privacy Policy was last updated on 03/05/24
Information
If you have questions regarding this Privacy Policy, please contact Interactivechallenge by:
Email: dataprotection@interactiveresults.co.uk
Post: The Data Protection Officer, The Interactive Team Ltd, 1st Floor, Erskine House, 1 North Avenue, Clydebank Business Park, G81 2DR.